Promote Independence
Empower our clients to maintain their independence and dignity by providing support that aligns with their abilities and aspirations.
Deliver High-Quality Care
Offer a wide range of care services that meet the highest standards of quality, safety, and professionalism.
Foster Trust and Respect
Build strong, trusting relationships with clients and their families through open communication, transparency, and respect.
Enhance Wellbeing
Support physical, emotional, and social wellbeing by adopting a holistic approach to care.
Continual Improvement
Regularly evaluate and enhance our services through feedback and compliance with regulatory standards.
Services Provided Baseline Care offers a variety of domiciliary care services, including but not limited to
Our Values
- Compassion: We treat every client with kindness, empathy, and respect.
- Integrity: We uphold honesty and accountability in all our interactions.
- Professionalism: Our staff is trained, skilled, and dedicated to excellence in care delivery.
- Inclusivity: We celebrate diversity and are committed to providing services that are accessible and inclusive.
- Innovation: We embrace new ideas and approaches to improve care outcomes.
Our Commitment to Quality
Baseline Care is committed to exceeding the expectations of the individuals we serve by adhering to the following principles:
- Compliance with all regulatory requirements, including Care Quality Commission (CQC) standards.
- Recruitment of highly qualified, compassionate staff who undergo rigorous training and continuous professional development.
- Regular audits and reviews to ensure service excellence.
- Encouraging feedback from clients, families, and staff to drive improvement and innovation.
Service Delivery Approach
- Initial Assessment: A thorough assessment of each client’s needs, preferences, and goals is conducted to develop a personalized care plan.
- Care Planning: Collaborative creation of a care plan that outlines the services to be provided, ensuring the client’s active involvement.
- Implementation: Care services are delivered by a team of trained professionals who are matched to the client based on skills and compatibility.
- Ongoing Monitoring: Regular monitoring and reviews of the care plan to ensure it continues to meet the client’s evolving needs.
Baseline Care is more than a care provider—we are a partner in improving the quality of life for those we serve. Through our dedication to exceptional care, we aim to make a positive, lasting impact on the lives of our clients and their families. Together, we build the foundation for a life of dignity, comfort, and joy.
